Delivery Information

Please note that the information below is based on normal delivery conditions and is meant as a guideline only. External factors (e.g. adverse weather, strikes and other conditions affecting postal networks) may still delay your order beyond our control.

If you have not received your order please click here for help.

UK STANDARD DELIVERY

All standard items are delivered by Royal Mail 1st Class Post. All orders are delivered within the UK for FREE. All orders placed before 3pm Monday-Friday (excluding Bank Holidays) will be despatched the same day (unless stated otherwise on products page) and delivery usually takes 1-2 working days. Royal Mail state that 93%* of 1st Class items are delivered next working day* so you should be playing your games the next day if you order before 3pm.
(* Sample between April - June 2015)

Larger items such as consoles will be sent via Courier and will require someone to sign for the goods. There is a surcharge when sending these larger items via courier to the following postcode desinations:

  • AB, FK, HS, IV, KA, KW, PA, PH, ZE = £7.75
  • BT, IM, TR = £13.25

This surcharge amount will be payable at checkout when applicable.

ROYAL MAIL SPECIAL DELIVERY

For all standard items, we offer Royal Mail Special Delivery which is guaranteed by 4pm the working next day after dispatch (excluding Bank Holidays) for £5.95 plus £1.00 per additional standard item.

Royal Mail Special Delivery is only available for standard items that are listed as 'IN-STOCK'.